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QUICK LINKS
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HOURS
- Call Center Hours: Monday - Thursday, 6:00am - 5:00pm; Friday, 6:00am - 4:00pm, Pacific Time
- Office Hours: Monday - Thursday, 8:00am - 4:30pm; Friday, 8:00am - 4:00pm, Pacific Time
ORDERING
- Call (800) 372-6621.
- Fax your completed Order Form (858) 643-5624.
- Mail your completed form to us, referencing/enclosing your form of payment.
- Order online at this website.
SHIPPING
- Most orders are shipped "UPS" ground delivery
- Orders will ship within 3-5 business days.
- Other shipping options are available on request.
PAYMENT TERMS
- We accept MasterCard, Visa and American Express.
- Invoices shall be payable at the time of service net 30 days. Finances charges of 1.5% per month will be applied to any outstanding (overdue) balance.
- No minimum order, except where specified.
- California Sales Tax applicable to California residents/businesses.
- A $15.00 service charge shall apply for any returned check.
EMBROIDERY & SPECIAL ORDERS
- Click here to view embroidery styles.
- Your logo can be embroidered on any garment. We prefer that you email your artwork in a JPEG format, along with your Pantone/PMS/Madeira colors (if applicable), to embroidery@chefworks.com. Your logo will remain on file for your future orders.
- There is a one-time digitizing setup fee: $75.00. (Additional charges may be incurred if you make changes or adjustments to the logo that requires re-digitizing. Please call for more details.)
- For every logo we digitize, we can send you a sample sewout or an electronic digital sewout at no cost to you. This is provided for your approval prior to embroidering your garment.
- Each standard size logo is $7.50 (Logo prices vary depending on stitch count.)
- The cost for one line of embroidery is $4.00
- You can embroider up to three lines of text on most garments. There are six font styles available to choose from and an array of colors.
- Give your coat an international flair or show your state pride with embroidered flags.
- The price for one embroidered flag is $8.50 (Call for our list of available countries and states.)
- Please allow 7-10 business days, plus shipping, for delivery on all embroidered and special orders.
- Embroidered/special orders are non-returnable.
SIZING & MEASUREMENTS
- Click here to view our sizing chart.
- These measurements do not refer to the actual measurements of the garments. The garment will be larger than the body measurements in order to provide for comfortable movement.
- To get the best fit, stand straight and relax.
- Chest: Measure from the fullest part of the chest/bust with your arms down.
- Waist: Measure around your natural waistline above the hips.
- Hips: Measure around the fullest part of the hips.
- Inseam: Measure from the base of the crotch to the bottom end of your pants. Or select a pair of pants that fits you well and measure along the inside leg seam from the crotch to the bottom of the hem.
- If you have any questions about sizing, please call the Client Service Department at (800) 372.6621.
INTERNATIONAL ORDERS
- Chef Works is not responsible, in any way, for any import duties or charges at the destination country.
- Any questions or requests regarding country of origin certificates and duties should be presented to Chef Works before shipment is made. As shipments are often sent out the same day that the order is received, international customers are advised to present their questions as close as possible to placing the order.
BACK ORDERS
Chef Works carries large inventories in stock, however, occasionally, a shortage will occur It is our policy to fill back orders as soon as the merchandise is available, unless otherwise specified.
RETURN POLICY
- Chef Works will gladly accept any product, which has not been worn, damaged, altered or laundered within 30 days.
- Embroidered/Trimmed items are non-returnable.
- A Return Authorization Number must accompany returns. This number can be obtained by calling
(800) 372-6621 and speaking to our Customer Service Department.
- Return Authorization Numbers must be requested within 15 days after receipt of goods.
- Customers are responsible for return shipping charges, which are not refundable.
- The Return Authorization Number must be written on the outside of all boxes.
- All returns are subject to a minimum of 15% Restocking Fee.
- There are no returns on close-out specials or discontinued merchandise.
PRICING
All prices subject to change without notice.
PRODUCT DISPLAY
While we have made every effort to display the colors of our products as accurately as possible, the actual colors you see will depend on your monitor, and we cannot guarantee that your monitor's display of any color will be acurate.
LIMITATION OF LIABILITY
CHEF WORKS MAKES NO REPRESENTATION OR WARRANTIES EXPRESS OR IMPLIED, TO CUSTOMER CONCERNING ITEMS PURCHASED, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE. THE TOTAL VALUE OF ANY LIABILITY OF CHEF WORKS IN ANY CAUSE OF ACTION SHALL BE STRICTLY LIMITED TO THE AGGREGATE DOLLAR AMOUNT PAID BY THE CUSTOMER TO CHEF WORKS. FOR THE PURCHASE UNDER THIS INVOICE. IN NO EVENT SHALL CHEF WORKS BE RESPONSIBLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES CONCERNING THE ITEMS PURCHASED.
JURISDICTION & LAW
Any legal action concerning a customer order or item shall be brought in the state courts located in San Diego County, California and shall be governed by the laws of the State, without regard to California conflicts of law rules.
TRADEMARKS
Chef Works® and Uniform Works® are registered trademarks of Chef Works, Inc. The Next Generation of Cool™, Cool Vent™, The Professional Series Pant™, The Better Built Baggy™, UltraLux™, For the Working Chef™ and 48 Hour Apron™ are trademarks and service marks of Chef Works, Inc.
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